Privacy Policy

Privacy Policy



Privacy Policy Privacy Policy



This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


What personal information do we collect from the people that visit our blog, website or app?


When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.


When do we collect information?


We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form Start a Shopping Cart or enter information on our site.

How do we use your information?


We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

       To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.

       To improve our website in order to better serve you.

       To allow us to better service you in responding to your customer service requests.

       To administer a contest, promotion, survey or other site feature.

       To quickly process your transactions.

       To send periodic emails regarding your order or other products and services.


How do we protect visitor information?


Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.


We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.


All transactions are processed through a gateway provider and are not stored or processed on our servers.


Do we use 'cookies'?


Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

       Help remember and process the items in the shopping cart.

       Understand and save user's preferences for future visits.

       Keep track of advertisements.

       Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:


If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.


However, you can still place orders

The overall shopping experience and return visits to our site.

over the telephone by contacting customer service.

Third-party disclosure


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.


Third-party links


We do not include or offer third-party products or services on our website.




Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. 

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

       Google Display Network Impression Reporting


We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.


California Online Privacy Protection Act


CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at:

According to CalOPPA we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

       On our Privacy Policy Page

Users are able to change their personal information:

       By logging in to their account

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking


COPPA (Children Online Privacy Protection Act)


When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.


Fair Information Practices


The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

       Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.




The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at

and we will promptly remove you from ALL correspondence.

Contacting Us


If there are any questions regarding this privacy policy you may contact us using the information below.

Ben l 3a804158 5894 462e b440 27eaae7b298b


Sales - Burnaby

Our car audio expert with 20 years of experience and a passion for ensuring every customer gets their dream system within their budget! Known for his people skills and dedication to top-notch service, Ben makes your car audio experience both enjoyable and unforgettable.

Ben's all about bringing joy to your ride, just like his favorite foods bring joy to his day – whether it’s tacos or sushi. When he’s not helping customers, you’ll find Ben hitting the golf course or expanding his impressive sneaker collection.

Swing by SoundsGood Burnaby and let Ben help you create the perfect audio setup for your car. He’s all about making your dreams a reality, one system at a time.



Install Tech - Burnaby

Our go-to car audio expert at SoundsGood with more than 27 years of experience in car audio excellence! Specializing in wiring, sound processor tuning, and vehicle security systems, Jesse ensures your ride sounds sweet and stays safe.

When he's not optimizing your audio experience or beefing up your car's security, Jesse is all about the great outdoors. Whether mountain biking, camping, or embarking on off-road adventures, he's always on a quest for the next backcountry thrill!And what fuels these adventures? A love for Asian cuisine, the rich flavours of Indian food, and, of course, his mom’s unbeatable cooking.

Trust Jesse at SoundsGood Auto to tune your car's audio to perfection and keep it secure, no matter where your road leads.

Drop by our Burnaby location and let Jesse amp up your vehicle's potential!

Neal f6a67db1 2b3d 4233 b4d8 73d9d104371c


Install Tech - Burnaby

Our master of custom fabrication with over 20 years of turning car audio dreams into reality! He also does wiring and security systems.

When he's not crafting perfect soundscapes or securing your rides, Neal is likely expanding his impressive collection of vintage toys. From Transformers to Star Wars, and M.A.S.K., his passion is as eclectic as his skills!

Whether you're looking to amp up your car’s audio or have custom fabrication work done, Neal's your guy.

Visit Neal at our Burnaby location - He’s always here to make your car audio dreams a reality!



Store Manager - Burnaby

Our incredible store manager at SoundsGood Autos' Burnaby location With 25 years of car audio expertise and a proud member of the SoundsGood family since 2012, Ruben is your go-to guy for anything and everything car audio.

Ruben is a master relationship builder, dedicated to client care and sales, with a bit of this and a bit of that in between. He speaks fluent Spanglish and has a passion for tacos, bringing a zest for life and work that’s contagious.

Nothing makes Ruben happier than seeing the smiles on our clients' faces when the bass kicks in or when they hear their amazing new car audio systems. Whether you need advice, installation, or just a friendly chat, Ruben’s got you covered!

Come by SoundsGood Autos Burnaby and let Ruben help you create the perfect audio experience for your car.

Benjamin d9de6297 ef31 48ac 8b67 574586dedcb8


Install Tech - Chilliwack

Meet Benjamin, the alarm and starter specialist at our new SoundsGood Chilliwack location!

With a knack for securing and starting your ride with precision, Benjamin ensures your vehicle is safe and ready to roll. Benjamin's secret to staying energized? A love for Tim Hortons Timbits!

Whether he's working on your car or enjoying his favorite treat, Benjamin is always focused on delivering top-notch service.

Come by our Chilliwack store and see Benjamin in action. Experience the ultimate in car security and convenience with our expert on the job!



Install Tech - Chilliwack

Meet our newest star, Ethan!

A detail-oriented talent, Ethan is dedicated to addressing all of our customers' needs with precision and care.

What’s Ethan’s secret to staying sharp? A hearty bowl of his favorite cereal at any time of the day!

He believes in bringing that same variety and versatility to every project he tackles.

Come by our Chilliwack location to find out more and see what Ethan can do for you!

Jack 26b59055 d4db 4235 b862 d08c786115e0


Sales and Customer Service - Coquitlam

Meet Jack, a dedicated member of our Coquitlam location!

Jack's car audio journey began 6 years ago when, at the age of 14, he walked into our store with a keen interest in stereos. Since then, he’s been an integral part of the SoundsGood Auto family, bringing passion and expertise to every project.

When Jack isn’t making cars sound incredible, he enjoys camping and off-roading, embracing the great outdoors. And when it comes to food, you can often find him indulging in his favorites: pizza and BBQ.

Swing by our Coquitlam location to meet Jack and see how his dedication can transform your car audio experience!



Co-Owner - SoundsGood Auto

Whether you're looking to boost your bass or simply want a sweeter sound system, SoundsGood Auto is the place to go.

Pop into one of our three BC locations and let's make your driving experience unforgettable.

Michael 7356801f aa39 45d3 8dc6 c0fbabd6fa89


Install Tech - Coquitlam

One of our amazing Install Technicians at the Coquitlam location! Michael has been a dedicated professional in the car audio business for over 18 years, and we’ve been lucky to have him on the SoundsGood Auto team for over 6 years.

Michael’s expertise in wiring and custom installations ensures that every project he works on is done with precision and care. His passion for car audio shines through in every job, making him a favorite among our customers.

Whether you need a simple upgrade or a full custom setup, Michael’s got you covered. Swing by our Coquitlam location to say hi and see what he can do for your ride!



Store Manager - Coquitlam

Since 2006, Mike has been a pivotal part of SoundsGood, bringing his diverse skills to our Coquitlam store.

As a manager, sales expert, custom fabricator, and customer care pro, Mike wears many hats, including that of a photographer and social media monkey. An avid car enthusiast and lover of the outdoors, he's equally passionate about mountain biking as he is about pizza and burgers.

Drop by SoundsGood in Coquitlam for top-notch car audio advice and maybe even a local trail recommendation from Mike himself!