Vancouver’s Favorite Mobile Electronics Retailer
(It’s Simple: We Care About Our Customers)
At SoundsGood Auto Services we don’t just say we care about customers, we really do care. It’s a basis of our core values that have been part of our company DNA since opening in 2005. We are a group of talented and passionate automotive, audio and electronic technology experts who are eager to show you how we can provide thoughtful technology solutions in your vehicle. We are not a high pressure sales organization and we take the time to explain all of the aspects of your potential purchase. We stand behind everything we sell and provide expert installation that ensures longevity and great performance. We think once you experience the SoundsGood Auto Services difference, you’ll see just why our clients love us. When we say that we’re here for you, we mean it.
Our Reputation is Everything
Our reputation for exceptional client experiences is how we continue to grow and add new people to our family of treasured customers. Whether it’s a brand new vehicle or outfitting a favorite classic, we know how to listen to your needs and expectations, and then provide thoughtful recommendations to achieve those goals. It’s a simple concept that our customers appreciate. Our outstanding reputation for delivering excellent installation and product expertise is something we treasure. For us at SoundsGood Auto Services to continue our success, we know it’s our valued customers who ultimately make that happen.
We are tremendously pleased to have a staff of professionals that include Customer Service Specialists and highly experienced Installation Technicians. We are a family-friendly company who places a high value on the happiness of our staff members so that you encounter only the best experiences with us. We greet you with a smile and are happy to provide our expertise in easy-to-understand terminology accompanied with in-person demonstrations. We have an exceptionally diverse selection of products that our Customer Service Specialists help guide you through. When it comes to audio, our affiliation as Western Canada’s International Auto Sound Challenge (IASCA) dealer means we also have deep knowledge of competition-grade audio so we’re uniquely positioned to provide your vehicle the ultimate in sound quality reproduction. We don’t just sell and install car electronics products; we also use and enjoy them ourselves. This is one way our staff’s expertise translates firsthand to our customers.
SoundsGood Auto Services has many customer-friendly policies that help secure your peace-of-mind that your purchases with us are supported well after the sale. We offer an exclusive over-the-counter exchange policy for the entire length of a product’s warranty. This means if you experience any issues with your product, we simply replace it at no charge. If it’s a product that is still under warranty and no longer in production, we’ll even upgrade you to the newest model. It’s just one of the added benefits we think makes us the ideal choice for your valued business.
For many people, products are the things with which you interact on a daily basis, whether it’s a new multimedia stereo in the dash or a 2-way remote key fob for your remote starter. For those items and everything else we offer to function at the highest level of satisfaction, we take the time and care to ensure they are expertly installed and configured. This is not an insignificant detail. Poorly installed equipment can very easily provide an unsatisfactory customer experience and create safety concerns. This is why all of our highly experienced technicians adhere to industry accepted recommended installation practices that mirror or exceed the level of quality and craftsmanship that the factory implements when manufacturing the vehicle. We like to say we install products with such attention-to-detail that, very often, it may be difficult to determine where the factory left off and our aftermarket installation continued on. It’s the highest compliment and yet another reason that our customers appreciate the difference of being a SoundsGood client.
Visit Us Today
Stop in and visit either our Coquitlam or Burnaby locations and allow us to give you a shop tour, discuss your vehicle’s technology needs and recommended high-quality solutions that combine our expert installation. Once you experience the SoundsGood Auto Services difference, we think you’ll become a long-term customer and enjoy the peace-of-mind that our customer centric approach delivers.